Privacy Policy and Your Data Rights

Your trust matters—here’s how we handle your information at Tevorvenor

How We Protect Your Privacy

This policy lays out how Tevorvenor collects, stores, and manages your data—always in accordance with South African data laws.

We treat all your information with care, using it strictly for business, legal, or service-related reasons. Here’s what you should know:

What Data We Collect and Why

We collect personal details and analytics data to deliver our services, enhance your experience, and comply with South African regulations.

When You Give Us Details Directly

  • Contact info for support or inquiries
  • Feedback you provide via site forms
  • Communications regarding services
  • Surveys or polls you complete
  • Details for newsletter subscriptions

When Info Is Gathered Automatically

  • Device/browser information
  • IP address for security and stats
  • Site usage patterns for analytics
  • Interaction logs (pages, clicks)
  • Session cookies for smoother use

How Your Data Gets Used

We use your info only to provide services, manage relationships, and improve site experiences. Details are never sold.

  • Customer support and follow-up
  • Account/service management
  • Legal or regulatory compliance
  • Analytics for performance review
  • User experience improvements
  • Newsletter and relevant updates
  • Should we need to enforce policies

Our Promise: We’ll always use industry best practices to keep your data private and secure, from collection through deletion.

Who May See Your Data

Only certain business partners or providers may access your info—never for marketing and always under strict contract.

Trusted Third Parties

Service providers we use (like hosting or analytics) see only the data needed to deliver those services—no more.

If The Law Requires It

We share data only if required by South African law, regulation, or a valid legal request.

Anonymous Usage Statistics

Aggregate analytics are used to improve our services; they can't identify you personally.

Your Rights and Choices

You can access, update, or request removal of your data any time—just let us know and we’ll help.

  • Request any personal data we hold
  • Correct anything that’s inaccurate
  • Delete your data permanently
  • Have us send your info to you
  • Ask us to stop certain uses
  • Limit how your data gets processed

Want to act on any of these rights? Just email us and we’ll walk you through it.

Data Security—Our Measures

We use modern encryption, strict controls, and proactive monitoring to protect your details at all times.

Technical Protections We Use

  • Encryption for data at rest and in transit
  • Regular security audits and updates
  • Access controls by role or need
  • 24/7 monitoring for potential threats

How Our Team Protects Your Info

  • All staff complete privacy training
  • Access strictly by job function
  • Incident response plans in place
  • Annual privacy and compliance reviews

How Long We Hold Data

Personal information is retained only as long as needed for service delivery, compliance, or your request.

  • Kept while your account is active
  • Held for relevant business period
  • Stored for record-keeping needs
  • Kept per tax/legal rules
  • Deleted at unsubscribe or request

We never keep data longer than necessary to comply with South African law.

Cross-Border Data Movement

Sometimes data travels outside South Africa, but only with strict legal protections and secure providers.

  • Standard contractual clauses applied
  • Trusted international service providers
  • Compliance with protection laws
  • Separate storage for sensitive data

Cookies & Your Browser

We use cookies for boosting site usability and tracking general stats. No personal details are stored without consent.

Types of Cookies Used

  • Power site navigation and access
  • Let us improve your site experience
  • Adjust presentation for your device
  • Remember choices and settings

Control cookies in your browser or via our banner any time.

Policy Changes and Updates

This policy can change—if it does, you’ll always be notified right here. See dates below for last and next updates.

  • We’ll update you here on changes
  • No retroactive rule changes apply
  • You’re always in control of your data
  • Our contact details are always listed

Review this policy regularly—your privacy is our responsibility.

Questions or Concerns?

Reach out to our support team at Tevorvenor any time with questions.

Tevorvenor

155 West Street, Sandton, Johannesburg 2196 South Africa

Phone: +27344375741

Email: content@tevorvenor.sbs

Updated May 2, 2026

Effective from May 2, 2026

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